ITIL Process and Certification

The ‘Info Technology Infrastructure Library’ is a set of guidelines and greatest practices for IT services. The ITIL helps to make sure that the companies have stable IT departments that can survive the adjustments in technology and enterprise practices. The ITIL Practitioner is an skilled in repeatedly inspecting and improving the IT service development processes.

The ITIL system works so well because its processes are very versatile and flexible. So ITIL could be integrated into any organizations’ system.

The ITIL Process:

The ITIL framework has different parts together with practical planning guidelines and improving product development processes. ITIL consists of 5 phases, every associated to a special ITSM lifecycle.

Service strategy: This is about what goals you need your enterprise to achieve and how.

Service design: This focuses on IT service design for instance the documentation and policies. It can assist your online business adapt to any changes.

Service transition: This focuses on the steps between the completion of IT service development and the services going live for users.

Service operation: This module of ITIL ensures that a problem management process is established to solve any problems which will come up during routine operations.

Continual service improvement: This is about refining and improving different elements even after finishing the project.

What’s ITIL Certification?

ITIL certification is an IT service management certification accepted worldwide. It’s comprised of a sequence of qualifications, every highlighting a different aspect of ITIL greatest practice. The licensed professionals’ help organizations grow through the use of ITSM finest practices to manage risk, improve productivity and build an up-to-date IT environment. This allows the group to save lots of time and maintain steady development in business.

ITIL certified professionals are high in demand and almost a necessity for firms today, because of the valuable skills they have and the expansion they bring to an organization.

The ITIL certification is split into a number of levels and modules. The v3 scheme has five ranges:

ITIL Foundation

ITIL Intermediate

ITIL Managing Across the lifecycle (MALC)

ITIL Expert

ITIL Master

The ITIL v4 scheme has 4 certification ranges:

Basis: The certified consultants understand the guiding ideas of ITIL and the key ideas from Lean and DevOps, among other things.

ITIL four Managing Professional: The candidates learn about the right way to run profitable IT-enabled providers, groups and workflows. It’s designed so completely different teams throughout businesses can work with IT practitioners.

ITIL four Strategic Leader: These licensed experts have a clear understanding of how business strategy is influenced by IT.

Master: The candidates can apply different strategies from ITIL within the workplace


ITIL licensed practitioners are always refining and improving their skills in response to the new ITIL certification schemes. This permits them to adapt to any IT infrastructure and in addition put together for changes in the future. This helps constant development for businesses even with changes in business models and technology. ITIL certification is considered essential for at the moment’s’ professionals of IT.

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